Caravan & Camping Industry Association NSW
Caravan & Camping Industry Association NSW (CCIA)

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Code of Ethics

It is a condition of membership of the Company that members comply with the Company's Ethical Code


The Ethical Code of the Association is to:

  1. Act ethically and responsibly towards the community, customers, staff and the environment;
  2. Strive to meet the expectations of customers, the aspirations of staff and the needs of future generations;
  3. Be a good neighbour and contribute to the benefit and wellbeing of the community;
  4. Comply with the legislation, regulations and codes of practice that apply to the industry;
  5. Strive to achieve the best practise standards that apply to the industry;
  6. Practise and foster sustainable economic, environmental and socially responsible management;
  7. Act honestly;
  8. Accurately represent all offerings of goods and services;
  9. Fulfil all warranties, guarantees and professional obligations promptly and faithfully;
  10. Deal with all complaints with a view to resolution and report to the complainant the outcome of the investigation;
  11. Respect the confidentiality of personal information;
  12. Treat staff fairly and encourage professional development and the improvement of personal skills;
  13. Cooperate with other members of the Association to develop the industry;
  14. Support the Association's official position on legislative matters at all levels of government;
  15. Do nothing that is prejudicial to the standing or reputation of any other member or of the Association.